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Help & FAQ

Your success is our success!  Here you will find answers to some of the most frequently asked questions.  Don’t see what you’re looking for?  CONTACT US

Your Account

Answer the most commonly asked questions about account management.  If you need more specific help, email us at support@droneacademy.com

courses

If you have a question about one of our courses, check below.  If you have a specific question for one of our instructors, email us at coaching@droneacademy.com

General

We know you have more questions than we could ever answer here.  If you’re a member, you can ask in our community.  If not, just shoot us an email with your question to help@droneacademy.com

F.A.Q.

Account

You can update your billing information in your profile anytime.  Click here to go there now.

While we strive to give you enough training content that you’ll never want to leave, you can cancel your subscription, here.

Absolutely!  We are adding training and other helpful content all the time; a lifetime membership makes sure that you ‘ll never miss out on anything we have to offer!  Upgrade here.

Absolutely!  Whether you’re purchasing memberships or buying the courses outright, we have group discounts and team management features that make it easy to train a whole team.  Contact us to get started!

Courses

Most new students start with the Part 107 Exam Prep course.  This will give you everything you need to successfully pass the FAA’s Remote Pilot Certificate Exam and get your Part 107 drone license.

Well, that depends on how you want to pay.  Memberships start at just $8.33/mo (if paid annually) and include all training and content for as long as you’re a member.  If memberships aren’t your thing, you can purchase the course outright and access it forever.

If you successfully complete all required portions of the training and pass the quizzes, you will receive a Certificate of Completion!

If you have a question about the course material or something drone related, you have four options:

  1. Help everyone by posting your question in the community.  Chances are good that someone else has the same question but is afraid to ask.
  2. Send an email to our team at coaching@droneacademy.com
  3. Send us a direct message in the site @droneacademycom
  4. Ask us on Twitter or Facebook

General

If you plan to fly your drone commercially, you do need a Part 107 Remote Pilot Certificate.  If you want to fly strictly for fun, you just need to register your drone with the FAA. 

Probably.  If your drone is between 0.55lb and 55lb. you will need to register your drone with the FAA.  This includes most publicly available drones from companies like DJI, Yuneec, Parrot, and others.  If you’re flying as a hobbyist (Section 336) you only need to register once for all your drones.  If you are flying under Part 107, then you need to register and mark each drone individually.  You can do this through the FAA’s Drone Zone website.

This question is pretty complicated and depends on whether you are flying Section 336 (hobby) or Part 107 (non-hobby).  In general, you can fly up to 400ft. in Class G airspace.  You might be altitude limited in Controlled Airspace and will need prior approval before flying there.   We recommend getting an app like Kittyhawk.io to help show you where you can fly. 

Drones are pretty safe but accidents can happen. Liability Insurance will cover any damage caused by your drone and Hull Insurance will cover the costs of repairing or replacing the aircraft itself.  Check out SkyWatch.ai for great rates for on demand and monthly insurance policies.

Still Need Help?

If we didn’t answer your question here, we want to help!  Hit the ‘Contact Us’ button and let us know what you think.

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